Tag Archives: avis


Oct 09

Avis: They’re Trying Harder

It’s probably due to the amount of time I’ve spent in the States this year but I seem to be more and more incensed by the crap customer service that companies in the UK seem to think that their customers … Continue reading

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Sep 09

Avis – Less “We Try Harder”, More “We Can’t Be Bothered”

Last week I was unfortunate enough to hire a rental car from Avis at Heathrow. The italics are important here as they point to where the problem seems to lie. I travel quite a lot for work and so it’s … Continue reading

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