Tag Archives: domain


Mar 10

Mistaking the Context for the End Game

This is a post about location (for a change); but it doesn’t have to be about location as it’s all about mistaking a vital element for the end game itself. I should explain. I recently got contacted by a gentleman … Continue reading

Posted in Journal | Tagged , , , , , , , , , | Comments Off

Nov 09

Threaten Your Customers With Legal Action; That’ll Make Them Feel Valued And Want To Renew

We’re all familiar with the scene. You’re stuck on the end of the phone, to yet another call centre, you’re on hold due to “significantly high call volume“, you’re paying premium rate for the privilege of being on hold and … Continue reading

Posted in Journal | Tagged , , , , , | Comments Off