Tag archive for o2

O2, the UK Telefonica brand and soon-to-be-loosing-the-iPhone-exclusivity-to-just-about-anyone mobile operator, have a reputation which is, to be honest, just a little bit crap. Their coverage in the rural wilds of Central London, especially around Soho and Covent Garden, seems to be scaled for a single user and a web search for “o2 customer service problems” throws up […]

This week’s selection of what I bookmarked on Delicious. Illustrating just how broken the mobile operator’s customer support is, Rummble’s CEO Andrew Scott details his 9 month battle with O2 after they refused to honour an agreed deal and MoanLog’s Gaurav Patel details the extraordinary length that 3 went to so they didn’t have to […]