Posts tagged as "britishairways"

Bad Cartography - Stansted, Essex (Airport) vs. Stansted, Kent (Not An Airport)

If there's one thing that stands out more than a map that says "you are here", it's a map that says "you are here" and seems to get the map wrong.

It has to be said, short haul European flights are a bit on the boring side. Once you've read the day's newspaper, had a drink and a snack and read a few chapters of a book there's not much else to do. Most airlines that hop between European destinations don't have inflight wifi yet and there's no inflight entertainment to be had, except to watch your progress towards your destination on the map that appears on the screen over your head.

So it was with this map, which was snapped on a flight a few days ago from Rome's Fiumicino airport to London's Heathrow was coming to a close. But there's something wrong with this map.

At The Airport, Not All QR Codes Are Created Equal

Another day, another flight, another addition to the ever growing and increasingly arcane number of steps that you need to go through in order to get through an airport and actually take off on a plane. I've written before on the world of airport security, be it having your bags X-Rayed or searched and on engaging flight-safe mode on your mobile phone/tablet/e-book reader/laptop.

Last week, flying from London Heathrow to Berlin's Tegel airport I found a new addition to the increasingly detached-from-reality world of airline security ... the electronic boarding pass. In principle, the electronic boarding pass is a great idea. First introduced in 1999 by Alaska Airways, checking into your flight online and putting a QR code on a graphic of your boarding pass cuts down queueing and waiting at the airport. Some airlines either send you the boarding pass as an SMS message, as an email attachment or as a time limited web URL. Some airlines provide an app on your phone; British Airways falls into this category and their app covers Windows Phone 7, iOS, Android and Blackberry.

The BA Mobile Boarding Pass; So Right And Yet So Wrong

While boarding passes on your mobile handset have been around for a while in one form or another, I only came across them just over a year ago while flying on KLM from Amsterdam's Schipol airport. The system was quick, easy and worked, even though some of the staff at Schipol seemed a bit confused by me whipping out my mobile when they asked for my boarding pass, rather than the conventional printed boarding pass. At the time, I wondered when British Airways would follow suit. Now more than a year later, they have. Now to be fair, this system may have been in place for a while, but if it was it escaped me. Maybe I missed an email or some junk mail about this, but the first I heard of it when when I saw that the BA app on my iPhone had a new version and after some poking around to see what was new I saw the option for a mobile boarding pass.

Flight Safe Mode; The Sequel

This is mercifully brief follow up to my previous post on British Airways proscriptions on enabling flight safe mode on your mobile phone and hails jointly from the departments of "be careful what you ask for, it might come true" and "they didn't really mean to say that ... did they?" ...

On this morning's flight from London Heathrow to Berlin's Tegel the usual flight safety announcement was made, but with a couple of significant, if contradictory, changes.

Takeoff!

"All electrical devices should be switched off during take off, landing and when the engines are running, some devices may be used after take off, please see High Life magazine for more information. If your mobile phone has a flight safe mode, it should be enabled now, before switching off the device and ensuring it is stowed in an overhead locker".

Flight Safe Mode

As part of the security and safety announcement that gets made each time you get onto a plane these days, there's invariably a bit which goes something like this ... "all electrical equipment should be switched off during taxiing, take off and landing and all devices with a flight safe mode should have this enabled now".

This makes sense; in the case of an emergency, the airline wants you concentrating on the emergency, not your laptop or your phone. It may also be the case that the phone may in some way interfere with the flight systems. Opinion on this is divided but the former seems a more realistic option than the latter.

Mental Note to Self

I'd been told that the lesser spotted flight upgrade does happen. But despite travelling the Heathrow to San Francisco route on British Airways roughly once every three months for the best part of four years, despite knowing at least three members of the BA cabin crew who put me down on the upgrade list (but no promises, it's at the discretion of the Captain you know) and despite frequently travelling with a colleague whose best friend is not only a pilot but a BA pilot, the elusive upgrade had never happened. Until today.