Posts tagged as "how to"

Asking For WordPress Plugin Help And Support Without Tears

When you release some code you've written under one of the many open source licenses that exist today, if you're lucky then you can expect to get asked for help using that code. Note that I say if you're lucky. Some people I know view giving help and support as, frankly, a pain; it gets in the way and stops them thinking about a new feature or the next big thing. I take the opposite view though, I see being asked for help as a compliment; it means someone has found the code I've written and actually thinks it might, maybe, be useful, so they're using it and need a bit of support in getting it to do what they want it to do.

So if getting asked questions about code I've written isn't a problem for me, then why am I writing this? It's not the being asked as much as it is what is being asked. Support questions such as ...